Click on the recovery tab and follow the instructions.
Yes you can. Log on to the administration area and you can change your details here.
Yes you can please sign up to our mailing list when registering.
Click on the 'create an account' tab and enter your details. Our system will then send you an automated email.
These offers are clearly displayed on the site.
Unfortunately not, we are only available via email.
Please email us within 24 hours and we will try and resolve the issue as soon as possible.
Please email us within 24 hours proof of purchase and purchase details and we will try to resolve the issue as soon as possible.
There is of course the possibility that your purchase was interrupted, check with your payment method that the purchase was completed.
Log into your account and go to the administration area where you can download your video again.
Yes you can. Please feel free to use our 'suggestion box' facility and we will be happy to view your suggestions.
In certain circumstances yes. Please view our refund policy for more information as to whether you are entiled to a refund.
You cannot share your videos with others. All of our products are purchased on a limited license basis (please see our terms and conditions)
You always have the 'download' option where you can download your product to your desktop.
Our products are recorded in full HD therefore you will require adequate bandwith in order to stream.
Yes you can stream your videos. Log in to the administration area using your user name and password. You can then access your purchased product. You will see that there is a 'stream' option.
Log on to the administration area and you can re:download your purchased products.
Log on using your user name and password, then go to the administration area and your purchased video will be available for download.